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Credit Cards Accepted at the Hotel
General
- Earliest check in time is 3:00 p.m.
- Latest check out time is 12:00 noon.
- No pets (except guide dogs) accepted
Rates
- This hotel's rates are fixed in US Dollars, but credit cards will be charged in Mexican Pesos using a conversion rate that changes regularly in line with the banks' exchange rates.
Children
- This hotel does not accept children under 18
Deposit
- A deposit of 50% (minimum charge of 2 nights) is required on confirmation. For reservations for the Presidential Villa, 100% deposit is required.
Cancellations, No-Shows and Early Departures
| Notice Period | Applicable Charge |
|---|---|
| 16 or fewer days before arrival | 2 night(s) charge per room (Cancel 23 days or more before arrival if the reservation is for the Presidential Villa) |
| APPLIES TO ALL CANCELLATIONS | 100 US Dollars charge per room . 100% penalties apply to any changes where promotions marked as non-refundable, non-changeable. |
| No-shows | 100% charge applies to no shows. Cancellation or date changes within 24 hours prior to the arrival date will count as "no show". |
| Early Departures | Unused nights and early departures will result in a penalty of 100%. |
High Season (Jan 6 - Apr 30, 2009; Nov 1 - Dec 17, 2009)
| Notice Period | Applicable Charge |
|---|---|
| 30 or fewer days before arrival | 50% charge per room |
Low Season (May 1 - Oct 31, 2009)
| Notice Period | Applicable Charge |
|---|---|
| 16 or fewer days before arrival | 50% charge per room |
